Our software helps manage BPO operations of any size, tracking employee time by assignment, customer, task, transaction, or output. Perform hassle-free operation management whether you have a 5-man team or 50 staff.
Our built-in workflow technology ensures that your staff is notified of pending or urgent issues, which can be customized to fit your needs. Notifications can be sent via email or instantly via our software. Ensuring that no document is left unresolved.
Our state-of-the-art, optical character recognition tools are integrated into the software, which allows for the recognition of characters from any uni-code enabled language. This information is then saved along with an image of the scanned document. Our system also reduces transaction processing times, which ultimately saves you both time and money.
With just one click, you can accept the scanned information or make minor modifications; our software will then automatically import the data in the correct fields. Additionally, our software has been designed to integrate with popular accounting and call centre management solutions. This integration makes the process of working with our software as seamless as possible.
Overall, if you are looking for a software solution that can help secure, reliable and efficient sharing of documents and data with the back-office of your company, then our platform is an excellent option. We provide unparalleled functionality that is both efficient and effective.
Version 1.0: N/A