IMS is a web-based bug-tracking software with essential features that ensure data security and customizable report generation. Its professional-looking user interface makes it usable for all kinds of users.
One of the key strengths of IMS is its security features, which include extensive use of data encryption and precise control of function and data access by product and role. It also boasts an extensible and adaptable report generation system, flexible indicators to track and manage requirements, a professional-looking web-based user interface, and an adjustable email notification system with filtering capabilities. Additionally, it has comprehensive administrative functions that make management simple and straightforward.
IMS has several basic features, which include the ability to support the entire life-cycle of a request, from creation to implementation and closing. It allows access and sorting of data from the database using diverse criteria and customizable, easy-to-use data representations. The system provides quick access to frequently requested representations and presents summary information and statistics, making it highly efficient. It also maintains a detailed history of the request to provide a complete life-cycle description.
IMS can be applied to a wide range of problems related to tracking different events in the life-cycle of any product, including software systems or sophisticated technical products, in any phase from engineering to after-sale service. It is already being utilized to track software bugs, and different companies have found it to be an effective tool both for communication within the company and with customers worldwide.
Overall, IMS is a comprehensive and robust software that is highly recommended for any company seeking an efficient and effective way to manage and track product-related inquiries and requests.
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