IT Journal Pro is designed to help you manage your IT resources and time.
Version: 2.0IT Journal is a complete tool to manage your IT resources and time. It will allow you to keep a detailed inventory of your hardware and software. As the application gives you the ability to assign resources to endusers, you are able to see how they are distributed.
License: Free To Try $569.00
Operating System: Mac OS X
IT Journal Pro is a FileMaker-based inventory and ticketing solution for small– to mid–sized companies. IT Journal Pro can assist your business, specifically the computer support department, by keeping track of assets and support requests. IT Journal Pro is the first step in providing an accurate account of when, where, and how your IT resources are being used.
Here are some key features of "IT Journal Pro":
· Maintain detailed software and hardware inventory
· Assign prioritize to help desk requests
· Maintain detailed user, contact information
· Store realted files associated with a ticket
· Build a knowledge base to make it easy to find answers.
· FileMaker 7 or higher.
· Restricted to 15 "Tickets".