Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk ticketing system ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.
Version: 8.5Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software.
License: Free To Try $799.00
Operating System: Windows
Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time.
FREE evaluation version has no expiration.
Tight email-to-ticket integration, Multilingual, File-attachments, Extremely cheap, possible windows-integrated authentication and many other features. Try this web based help-desk software.
Version 8.5: A lot of improvements and new features
Version 3.1.6: Performance improvements, email customization, Danish language, email improvements, improved IE6 support etc.
Version 2.7.8: Performance improvements, email customization, German language, email improvements etc.
Version 2.7.3: Now multilingual, performance improvements, email customization etc.
Version 2.7: Now multilingual
Version 2.5: Mail-IN module (converts incoming emails to incidents), administrator panel improvements, "lost password" link for registered users, SSL option to connect to SMTP-server, "phrases.config" file which holds common phrases for emails and MORE.
Version 1.9.0: Windows-integrated authentication, file attachments, cheaper prices, source code edition, sortable grids, reports, more settings, improved user-interface, improved installer