KBlance is an faq software that allows you to give efficient, reliable & constant support to your customers. Your customers can look up queries manually by browsing through categories and sub categories or can search through the knowledgebase system.
Version: 3.0If you are looking for a viable solution to providing complete and constant customer support, then KBlance Is just for you!
License: Free To Try $19.00
Operating System: Linux
KBlance is a php knowledgebase, also known as an instant faq system, which provides your customers with instant, easy and quick support.
With KBlance installed on your website, you can greatly reduce load on your support staff as repetitive questions and anticipated questions will most likely be handled by the knowledge base system without even reaching you directly. You can have a complete overview of user activities; the questions read the most, comments of users etc and can work according to stats.
KBlance helpdesk system is unique in the sense that it gives you awesome functionality at very low price. It is easy to use, install, integrate on website and manage. Though it's a php faq, yet the user interface is such that you do not have to know php to manage it.
As KBlance knowledge base script uses smarty templates, it becomes extremely easy for you to customize the design, layout, images, color scheme etc to match your website. As Admin, you can add any amount of questions or articles under categories and subcategories. The customers will then browse through the categories to read up on their required issue.
Or they can use the efficient search facility of the knowledge base software and find the answer to the query in seconds. Knowledgebase software are becoming increasingly popular on the internet. They have played a great role in providing customer service.
Log on to kblance.com to see detailed features of the product and try out the demo. Investing in the KBlance faq system now will give you great benefits in months and years to come.
You will even be provided with updates and you are offered free installation if you choose to buy KBlance knowledgebase script. Simply make an account on kblance.com, place the order, pay the small amount and you will soon be able to download the faq script from your account and KBlance will then be yours!
Version 3.0: none