This customer support software facilitates real-time communication between website visitors and company representatives through live chat. Users can switch between multiple operators as per their convenience.
You can download a professional live help chat tool which comes with features like unlimited operator-client chat sessions, sales product, repeat visitors identification, site metrics, and performance. This secure instant messaging program supports all commonly used internet browsers installed on any windows-based operating systems.
The multi-operator chat tool, as its name suggests, allows you to switch among several available operators according to user convenience. And with this real-time customer service application, you can receive offline messages when your operator becomes unavailable.
This secure chat tool is created in active server page (ASP) script and AJAX, and it doesn't require any special plug-ins, Java Applets, or DLL to be installed on the server. You also don't have to worry about not knowing how to use this utility, as it comes along with a help manual that can easily allow you to understand the whole technical process.
Some of the features of this website chat software include acting as a chat interface between your website visitors with any company representative. The graphically interactive software can support all internet browsers, making it accessible to as many visitors as possible. This multi-operator webchat software is created to use in several business organizations where product feedback or information about new products is easily maintained by using webchat software. Visitors can also switch their chat to one or more operators according to current availability, and the utility can receive offline messages as well.
Overall, this remote online help desk software is an excellent tool for any business looking to improve their customer support and marketing campaign.
Version 188.8.131.52: Added support for Windows Vista Business