OpenRMA is a user-friendly repair tracking software designed for repair shops, including computer, mobile and appliance stores. It simplifies the process of managing repairs by providing a seamless solution for tracking repair status.

The OpenRMA repair tracking software system offers a way for you to enter and save customer details, RMA Services, images, attachments, and more. You can enter extensive Problem Descriptions, Item Condition such as "Scratched" or "Damaged," Accessories such as chargers, batteris etc. along with an option to add attachments. With this software, you can correspond with your clients and view all the RMA jobs associated with a particular client with ease.
This software system also allows you to print Forms in various Paper Sizes including US Letter, A4, A5, Thermal Roll with your own Terms of Services that you can customize. Additionally, you can create Drop-in and Check-out forms based on the information regarding the RMA Services that you previously filled in the software. These forms are critical in cases when something goes wrong, and you need to address a complaint by a customer.
Overall, OpenRMA repair tracking software system is a comprehensive software solution to track all repair activities associated with appliances, mobiles, computers, and other devices. It's user-friendly, affordable, and requires no internet connectivity. Its ability to store and manage customer details, RMAs, pictures, and attachments, as well as the option to print necessary forms and receipts, makes it a perfect fit for repair store owners.
Version 2.3:
Added Check in and Check out Print Forms.
Added SMS Sending Support.
Added Status Support.
Added Swedish Language.
Implemented Apply for license function.
Added Inventory Functionality.
Added Ticket Print on Thermal Printers.
Added support for A5 and US Letter Paper Size.