Polar Help Desk

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal.

Version: 5.0
License: Free To Try $150.00
Operating System: Windows
Homepage: www.polarsoftware.com
Developed by: Polar

Polar Help Desk is a web based help desk that helps you organize support department.

With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal.

Pay what you want for your first license of Polar Help Desk 5.

Key advantages:

• Incorporate proven Incident Management process based on ITIL and best practices procedures
• Email integration and automation from multiple mailboxes via POP/IMAP
• Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes
• Service Level Management. Use best practices from ITIL.
• Email Notifications management and customization
• Powerful and completely customizable User Roles and Permissions
• Custom Languages and customization any labels
• Active Directory integration
• API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols
• Build your own new reports using client and server side Java Script.
• Source code available for purchase