This software is a single web chat tool that enables users to respond to technical issues in a fast and interactive way. The live chat utility can monitor online visitors through a browser-based chat interface in real-time, offering an interactive GUI.
Moreover, this freeware webchat software includes features such as sales chat, unlimited operator-client chat sessions, full customization, real-time site monitoring, repeat visitors identification, site metrics, and performance. The software is developed in active server page (ASP) script and does not require any special plugs, Java Applets or DLL to be installed on the server.
This secure chat server software offers a full-featured software or hosting service for technical support executives or supporters to one-to-one chat with website visitors to promote sales with online customer support. The website chat software allows website administrators to change the login-password of the web chat utility. Plus, since the utility is completely web-based, end-users don't need to download any plug-in application to chat directly with staff. Visitors can choose to chat directly as a guest or register to keep their identity.
The live chat software provides real-time text chat and technical support to various industries such as travel, real estate, auto sales, web hosting, education, insurance, finance, web designing, and more. It can also auto-detect customer language, which is a great feature for businesses with global customers. Customers can chat directly with live supporters on a one-to-one basis, and the web chat utility supports multilanguage chat.
Overall, this software is a reliable and efficient solution for any business looking to provide excellent customer support and improve their sales.
Version 3.0.1.5: Added support for all new internet browsers