This web-based live help software offers voice and video communication, as well as customer service and help desk support for online sales. It requires no downloads and boasts an enhanced video picture of 300 pixels by 300 pixels.
Skymol Communicator offers SaaS (Software-as-a-Service) live chat software, help desk software for online sales and customer service. With this on-demand solution, there's no need for software downloads or hardware equipment beyond webcams and headsets.
One of the standout features of Skymol Communicator is the Call to Action in the Live Voice & Video Engage proactive invitation. This feature allows you to select a visitor in the real-time monitoring interface and manually send them an invitation to increase sales, reduce operating costs, and enhance the overall online experience of your customers.
Other key features of Skymol Communicator include real-time voice and video chat, increased video picture quality, real-time site monitoring, proactive chat (live voice, video engage), voicemail and videomail (allowing customers to leave voice or video messages if agents are offline), file transfer, call and chat transfer, audio and video messages while on hold, voice and video record, email transcripts, view and search past chats and voice/video conversations, usage reports, 256-bit SSL encryption, and customizable skins.
Don't just take our word for it - you can try a fully-featured Business Edition account with your own website for 7 days with no obligation to purchase. Give Skymol Communicator a try today!
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