Web-based live chat software featuring customer support with video, voice, and live help. Includes on-demand service and a help desk for online sales. Features voice and video mail, with no downloads necessary.
The software offers a powerful communication interface that creates real-time voice and video connections between agents and website visitors. Users can access the software easily with no software downloads or additional hardware equipment (except webcams and headsets) required.
Skymol Communicator is completely web-based, which allows users to build personal relationships with customers and website visitors from anywhere in the world without incurring phone costs. The software includes features such as voicemail and video mail for enhanced communication.
The Live Voice & Video Engage proactive invitation, which comes with Call to Action, helps increase sales, reduces operating costs, and improves the overall online experience of customers. Users can select visitors from the real-time monitoring interface and send them manual invitations.
Important features of Skymol Communicator include Real-time Voice, Voice/Video Chat Communications, Live Site Monitoring, Proactive Chat (Live Voice, Video Engage), Voicemail and Videomail, File Transfer, Call and Chat Transfer, Audio and Video Messages, Voice and Video Record, Email Transcripts, and View and Search past Chats and Voice and Video Conversations. Users can also customize the software's skin to meet their needs.
Skymol Communicator offers a 7-day free trial of the fully-featured Business Edition account for users to try out the software with no obligation to purchase.
Version 2.0: N/A
Version 1.0: N/A