TaskPool is a comprehensive and efficient Task Management solution designed for customer support, outsourcing, and bug tracking. This software provides advanced features and tools for streamlined communication and task prioritization.
To set up TaskPool, it only takes a few minutes, and configuring it is a step-by-step process. The end-user-friendly interface makes it easy for users to create new tasks, work with tasks, and complete them in no time. The administrator has lots of configuration options to choose from that can help configure TaskPool for almost every possible need. With TaskPool, you can create different data fields, workflows, filters, templates, and helpdesk-layouts, among other things.
The Helpdesk interfaces can be easily integrated into your webpage, and you can authenticate users against LDAP-servers like Active Directory or external databases. TaskPool can also integrate into e-commerce applications to make sales management easier for businesses. The SLA-module is an incredible feature, allowing the definition of service times with different priorities to fulfill SLA contracts effectively.
Overall, TaskPool is an excellent software solution, providing everything your business needs for managing tasks, requests, and communication effectively.
Version 2.4: N/A
Version 2.3.1: N/A