This software enables contractors and tradesmen to schedule repairs and services for up to 20 work vehicles, maintain customer records, manage service requests, and track service completions. It also allows users to reschedule and delete service events as needed.
Citrus Dispatcher is a software designed for companies who receive Requests for Service from customers and need to schedule technicians to respond. With a fully functional 30-day free trial version, users can try out the system before deciding whether it is the right fit for their company.
The program is date and time-oriented, allowing for the creation of electronic service slips for specific dates and times when customers call for service. Once a service slip is created, users can estimate the time required to complete the task and assign it to a technician. This electronic service slip drives subsequent procedures and simplifies work schedules.
Users can print work schedules at any time, based on service slips, and reschedule slips up to the end of the day on which they are scheduled. When a slip expires, completion data must be entered to account for it.
In addition to these features, Citrus Dispatcher offers a range of helpful procedures, such as scheduling customer meetings and recurring events, as well as creating work orders and service contracts. Users can also block time for vacation and holidays, print service invoices, and place reminder phone calls.
Overall, Citrus Dispatcher offers a comprehensive solution for businesses that need to manage service requests and technician schedules efficiently. Its simple yet powerful features make it a valuable asset for any company looking to streamline its workflow and improve customer service.
The program is date and time-oriented, allowing for the creation of electronic service slips for specific dates and times when customers call for service. Once a service slip is created, users can estimate the time required to complete the task and assign it to a technician. This electronic service slip drives subsequent procedures and simplifies work schedules.
Users can print work schedules at any time, based on service slips, and reschedule slips up to the end of the day on which they are scheduled. When a slip expires, completion data must be entered to account for it.
In addition to these features, Citrus Dispatcher offers a range of helpful procedures, such as scheduling customer meetings and recurring events, as well as creating work orders and service contracts. Users can also block time for vacation and holidays, print service invoices, and place reminder phone calls.
Overall, Citrus Dispatcher offers a comprehensive solution for businesses that need to manage service requests and technician schedules efficiently. Its simple yet powerful features make it a valuable asset for any company looking to streamline its workflow and improve customer service.
What's New
Version 3.0.0: Many new Features