easy TicketManager

Easy TicketManager is a powerful system that simplifies the process of managing customer requests, commonly referred to as trouble tickets. The software is designed to assist a group of users in organizing, sorting, and assigning tasks related to customer requests. Essentially, each ticket is assigned to a customer and an authorized user who is responsible for resolving the inquiry.

With Easy TicketManager, users can easily categorize and organize tickets based on folders or categories. Additionally, notes can be attached to each ticket, which comes in handy for providing additional information or details about a particular request.

The latest release of Easy TicketManager comes with an array of new features and improvements that further enhance the user experience. Firstly, tickets can be efficiently managed while defining different workflows to handle the items. The improved installer and plugin concept have made the software more convenient to use and maintain as compared to its prior versions.

To further optimize your experience, the software comes with the following pre-installed plugins: notes management, bookmarks management, and the ticket plugin. These plugins play a crucial role in managing tickets and making the process of resolving customer requests even more seamless.

All in all, Easy TicketManager is an intuitive and effective system that will undoubtedly come in handy for businesses and organizations of all sizes.