Spiceworks is a free network inventory and monitoring software with features including help desk, user portal, knowledge base, reporting, and IT purchasing options. It operates without an agent and is installed locally on the network.

One of the key benefits of using Spiceworks is its ability to combine multiple tools, including in-app purchasing, RFQ (request for quote), help desk software, an IT knowledge base, network inventory, network monitoring, reporting, network configuration management, built-in TFTP server, Active Directory management, SQL server monitoring, warranty renewal tracking, UPS power monitoring, cloud services tracking, and an IT community into one single application.
With Spiceworks, you can quickly and easily inventory the hardware and software that reside on your network, monitor your network for new software and license compliance violations, low disk space, offline servers, and low printer supplies. You can also report easily on the information you need to manage your network, get SNMP v3 monitoring support, and track network issues and your projects with trouble tickets.
Spiceworks also offers a variety of other features, such as managing employee profiles in Active Directory using People View, backup UPS devices with power management tools, request quotes directly from vendors of your choice, and hosted email support integration with Rackspace email & apps and Google apps.
One of the best things about Spiceworks is that it requires no agents to be installed and managed. You can also download additional apps from the Spiceworks App Center to extend Spiceworks with even more functionality.
Collaborate on your tickets with other IT Pros, and easily find parts such as memory or SSD drives specific for your devices with our Parts Finder.
Overall, Spiceworks is an excellent tool for any business that needs to manage their network and IT resources effectively. It's free, easy to use, and offers a wide range of useful features that will help you keep your network running smoothly.
Version 7.4.00065: Capability to now store KB articles locally, track open tickets and waiting tickets separately, subtickets, ticket dashboard, ticket clones, Developer App Center APIs, Performance enhancements, ability to email scheduled reports, scan usb perhiperal devices, help desk collaberation