versaSRS is a powerful and advanced Help Desk software that is fully browser-based. Its distinctive feature is its desktop app-like appearance and feel, which sets it apart from similar applications in the market.
If you're in need of a cost-effective solution for managing your help desk and service requests processes, versaSRS might just be the perfect software for you. The software provides flexibility and scalability that will suit any kind of business requirement.
Despite being a browser-based application, versaSRS Help Desk stands out due to its intuitive desktop application-like interface that is made possible by the latest advancements in browser technology.
The features of versaSRS are not only extensive but also impressive. With Thin Client Technology, it's possible to access the software with a web browser from anywhere without compromising on functionality. versaSRS is fully email-enabled, as well as featuring a searchable knowledge database and complete management capabilities.
The software offers features such as issue logging, re-assignment of individuals or skill groups, billing modules, asset management, and more. versaSRS also offers customizable prioritization of issues, comprehensive audit trails, and history tracking.
Other features include a scheduler, event manager and customizable system labeling, customizable look-up lists, customizable forms creation, and much much more. The software is also equipped with a variety of automated email and notifications features making it user-friendly and efficient.
With such a variety and depth of features, it's no wonder that versaSRS is a top-rated software solution for managing help desk and service requests processes. If you're looking for a feature-rich and flexible solution, versaSRS is certainly worth considering.
Despite being a browser-based application, versaSRS Help Desk stands out due to its intuitive desktop application-like interface that is made possible by the latest advancements in browser technology.
The features of versaSRS are not only extensive but also impressive. With Thin Client Technology, it's possible to access the software with a web browser from anywhere without compromising on functionality. versaSRS is fully email-enabled, as well as featuring a searchable knowledge database and complete management capabilities.
The software offers features such as issue logging, re-assignment of individuals or skill groups, billing modules, asset management, and more. versaSRS also offers customizable prioritization of issues, comprehensive audit trails, and history tracking.
Other features include a scheduler, event manager and customizable system labeling, customizable look-up lists, customizable forms creation, and much much more. The software is also equipped with a variety of automated email and notifications features making it user-friendly and efficient.
With such a variety and depth of features, it's no wonder that versaSRS is a top-rated software solution for managing help desk and service requests processes. If you're looking for a feature-rich and flexible solution, versaSRS is certainly worth considering.
What's New
Version 6.0: N/A
Version 5.0: N/A
Version 4.1.0: NEW v4.1.0 RELEASE - Free COMMUNITY EDITION
Version 3.3.0: NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses
Version 3.2.3: NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses
Version 3.2.2: New Full Release - many New Modules and Functions. Now Avail in Standard & Professional Editions.