Web Help Desk is a user-friendly, web-based help desk software that offers features like incident management, knowledge base, LDAP/AD sync, two-way email integration, and reporting. The tool comes with a free Lite Edition that is designed for Linux server installation and provides full access to all of these features.
If you're looking for a free and reliable help desk software, the Web Help Desk Software for Linux server installation is definitely worth considering. One of the best things about this help desk software is that it comes with no expiration date and zero ads, making it a truly free option for businesses with tight budgets.
The software offers an extensive range of features to support your technical support and customer service needs. Through its web-based technician interface and customer support web portal, you can efficiently track and address all your technical support trouble tickets and customer service requests. It also has email-to-ticket conversion and two-way email integration that are intuitive and easy to use.
Some of the standout features of this help desk software include 100% web-based solution, incident and problem management, knowledge-base management, service level agreement (SLA) alerts, and comprehensive reporting. Plus, integration with LDAP (Lightweight Directory) and Microsoft Active Directory, as well as email-to-ticket conversion and SMTP/IMAP/POP support.
Overall, the Web Help Desk Software - Free Edition is a great choice if you're looking for a powerful help desk software with all the features you need, without any of the hassles. It's a reliable and efficient solution that can help you streamline your technical support and customer service workflows.
The software offers an extensive range of features to support your technical support and customer service needs. Through its web-based technician interface and customer support web portal, you can efficiently track and address all your technical support trouble tickets and customer service requests. It also has email-to-ticket conversion and two-way email integration that are intuitive and easy to use.
Some of the standout features of this help desk software include 100% web-based solution, incident and problem management, knowledge-base management, service level agreement (SLA) alerts, and comprehensive reporting. Plus, integration with LDAP (Lightweight Directory) and Microsoft Active Directory, as well as email-to-ticket conversion and SMTP/IMAP/POP support.
Overall, the Web Help Desk Software - Free Edition is a great choice if you're looking for a powerful help desk software with all the features you need, without any of the hassles. It's a reliable and efficient solution that can help you streamline your technical support and customer service workflows.
What's New
Version 9.1.24: N/A
Version 9.1.21: Free help desk software for Linux - Free Web Help Desk Lite Edition