Helpdesk & Remote PC

This web-based software provides a service request management system that automates responsibility assignments, follows up with every request, sends email notifications, and accepts attachments. It also allows for self-registration and can be extended to work with Hardware Inspector and Hardware Inspector Client/Server.

MediaHeal for Diskettes is a data recovery software that helps retrieve files from damaged floppy disks. It can restore the entire folder tree structure with subfolders and files. The software supports all types of diskettes.

MediaHeal for Removable Disks can retrieve lost or damaged files from various magnetic and optical media, including Iomega ZIP/Jazz/Clik! cartridges and LS-240 diskettes.

MediaHeal for Hard Drives is a data recovery software that retrieves files and folders from corrupted hard disks of different file systems including NTFS, FAT12, VFAT12, FAT16, and FAT32. The software scans the corrupted file system and saves the recovered data onto a secure drive.

MediaHeal for Flash recovers files from corrupt flash cards by scanning the file system and saving the recovered data to a secure location on a drive.

TurboMeeting offers comprehensive software solutions for Web conferencing, remote PC support, access, and Web seminars. It also includes audio conferencing services free of charge with no downloads required, and supports both PC and Mac operating systems.

eTalkup is a free online chat service that allows businesses to interact with their website visitors in real-time, helping them provide better customer service and increase sales. It offers tracking of website visitors and chat functionality for a more personalized shopping experience.

This Outlook add-on provides canned texts for faster e-mail support. With 55 modules, it's easy to get started and available in two languages, perfect for global help desks. Reduce e-mail overload and streamline your support process.