EasyTrack

As a software reviewer, I am impressed with EasyTrack - an affordable and efficient helpdesk call-logging system that comes packed with useful features like filtering, ownership, and call logging. This means that managing customer queries and support requests is a breeze, with everything you need for efficient operation neatly laid out on one clear screen.

One of the standout features of EasyTrack is its simplicity. Unlike some competing software packages, you won't be overwhelmed with buttons and menus that are hard to navigate. Instead, everything you need is presented in a user-friendly format that makes it easy to see all open calls, searches, and more - making it easy to track progress and stay on top of your support tasks at all times.

Moreover, EasyTrack comes with powerful search options that make it easy to find information related to previous queries and solutions. Users can search queries and responses using free text search options, thereby unlocking new insights and increasing efficiency.

Another added benefit of EasyTrack is its ability to record inventory against customers. This function lets customers keep track of what they have sold and what needs to be ordered again in real-time. With these features and more, EasyTrack is a fantastic tool for anyone looking to streamline the way they manage their support workflows.