OTRS Trouble Ticketing System JumpBox is a virtual appliance software used for ticket management, recommended for organizations with support needs.
If you're considering deploying a server-based application such as OTRS, then you're making a substantial decision and long-term commitment. However, if you're worried about the time, effort, and risk involved in deploying it, then JumpBox for OTRS is an ideal solution to explore. With JumpBox, it's easy to use and deploy the application, which makes it a perfect way to try it out.
OTRS is an open-source ticket request system that has become quite popular as a trouble ticket system, offering a broad range of features to manage customer phone calls and emails. The system is designed to enable your support, sales, pre-sales, billing, internal IT, helpdesk, and other departments to react quickly to inbound inquiries. If you get lots of emails and want to answer them with a team of professional agents, then you'll love OTRS.
To use JumpBox for OTRS, you'll require virtualization software, including VMWare, Parallels, Xen Open Source, Microsoft Virtual Server, Microsoft Virtual PC, or Virtual Iron. Additionally, your network should be capable of assigning dynamic IP addresses, which most networks do. You'll need at least 3GB of free disk space, 1GB minimum system RAM, and a minimum of 1 GHz CPU for a smooth experience.
In summary, JumpBox for OTRS makes it simple and efficient to deploy this excellent ticket request system, and its features are impressive. Give it a try if you're looking for a trouble ticket system, and you'll see how it can improve your organization's customer service.
OTRS is an open-source ticket request system that has become quite popular as a trouble ticket system, offering a broad range of features to manage customer phone calls and emails. The system is designed to enable your support, sales, pre-sales, billing, internal IT, helpdesk, and other departments to react quickly to inbound inquiries. If you get lots of emails and want to answer them with a team of professional agents, then you'll love OTRS.
To use JumpBox for OTRS, you'll require virtualization software, including VMWare, Parallels, Xen Open Source, Microsoft Virtual Server, Microsoft Virtual PC, or Virtual Iron. Additionally, your network should be capable of assigning dynamic IP addresses, which most networks do. You'll need at least 3GB of free disk space, 1GB minimum system RAM, and a minimum of 1 GHz CPU for a smooth experience.
In summary, JumpBox for OTRS makes it simple and efficient to deploy this excellent ticket request system, and its features are impressive. Give it a try if you're looking for a trouble ticket system, and you'll see how it can improve your organization's customer service.
What's New
Version 1.1.5: N/A