LongClasp Email Router is a cost-effective email tracking and routing software for organizations of all sizes. It efficiently tracks, analyzes, archives emails exchanged between clients and representatives.
LongClasp Email Router is an exceptional email tracking and routing software solution suitable for businesses and organizations regardless of their size. It offers a unique approach to email support by tracking, analyzing, routing, and archiving every email communication between customers and representatives. This software provides support teams with the ability to route emails from one account to appropriate team members, such as [email protected].
One of the key features of LongClasp Email Router is intellectual routing. This feature ensures that each incoming message is routed to an agent who has previously processed the same type of question. The system keeps all emails in context, grouping each message with its replies, and presenting them as a conversation. Users have the option of accessing the software through not only the web interface but also via POP3 and SMTP.
With LongClasp Email Router, all incoming and outgoing emails are automatically tracked and stored in the background, producing an accumulative knowledge database. Using this software has many advantages, such as rapid email handling which can reduce response times to customers. It also enhances the quality of email support, leaving a positive impression on customers.
The software automatically records all incoming and outgoing emails, making it easy for businesses to build up their knowledge database. The automated email handling means that managers can focus on other tasks without burdening themselves with email management. Furthermore, the software's professional support auto-responses, tracking numbers and other information makes a company appear larger.
LongClasp Email Router uses only the server's internet connection, and the agents' machines no longer need an internet connection to receive email. This is beneficial for companies looking to limit internet usage. Overall, LongClasp Email Router is a potent and affordable solution for businesses looking to streamline their email communication process.
One of the key features of LongClasp Email Router is intellectual routing. This feature ensures that each incoming message is routed to an agent who has previously processed the same type of question. The system keeps all emails in context, grouping each message with its replies, and presenting them as a conversation. Users have the option of accessing the software through not only the web interface but also via POP3 and SMTP.
With LongClasp Email Router, all incoming and outgoing emails are automatically tracked and stored in the background, producing an accumulative knowledge database. Using this software has many advantages, such as rapid email handling which can reduce response times to customers. It also enhances the quality of email support, leaving a positive impression on customers.
The software automatically records all incoming and outgoing emails, making it easy for businesses to build up their knowledge database. The automated email handling means that managers can focus on other tasks without burdening themselves with email management. Furthermore, the software's professional support auto-responses, tracking numbers and other information makes a company appear larger.
LongClasp Email Router uses only the server's internet connection, and the agents' machines no longer need an internet connection to receive email. This is beneficial for companies looking to limit internet usage. Overall, LongClasp Email Router is a potent and affordable solution for businesses looking to streamline their email communication process.
What's New
Version 1.3: N/A