The Help Desk Toolkit is a comprehensive resource for establishing and managing a successful Help Desk. The latest version includes updated content on Web-based technologies for increased efficacy.

This software is designed specifically for those who are seeking guidance on how to improve technical support and communication within their organization while incorporating the latest support technologies. The latest version of this software has been updated and expanded to include the latest Web-based technologies to help you upgrade and modernize your Help Desk functions.
With this software, you will be guided step-by-step through every phase of setting up traditional and Web-related Help Desks for both the Internet and an intranet. Additionally, this toolkit will provide you with a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk.
The Help Desk Toolkit also supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects. Overall, if you are looking for a reliable and user-friendly software to set up and run your Help Desk, the Help Desk Toolkit is your ultimate solution.
Version 2.5: added regnow affiliates 75% commission.
Version 2.4: N/A