HelpBeam provides an efficient and secure way to remotely access and control your customer's computer through the internet, without installation or configuration. It works across firewalls and proxies, allowing you to quickly troubleshoot and fix issues in real-time.
One of the biggest advantages of HelpBeam is that it requires zero installation or configuration. Plus, it's 100% secured with end-to-end SSL encryption, giving you peace of mind when accessing a client's computer. Not only is it secure, but it's also incredibly easy to use for both the customer and support representative. All that the customer needs to do is visit the HelpBeam website and download a small application.
Once downloaded, you can get to work! The support representative can view, control, and transfer files in real-time on their machine, often in less than 30 seconds. With quick connections and firewall-friendly technology, staying connected has never been easier.
Here are some key features of HelpBeam: very simple to use, no installation, no configuration, remote desktop view, remote keyboard, and mouse control. It also offers 128-bit SSL encryption, connects in seconds, is firewall friendly, web-based, and connects from anywhere.
Overall, HelpBeam is an excellent tool for any business or individual who needs to provide remote technical support. It's secure, easy to use, and packed with features to make the process a breeze. Try it for yourself and see just how simple computer support can be.
Version 1.5:
- Easier customer interface
- HelpBeam branding has been reduced to make customer interface more white label for support representatives.
Version 1.1: N/A