My Problem Solved

As a software reviewer, I recently had the opportunity to test My Problem Solved - an affordable IT Help Desk solution that aims to simplify the task of managing IT issues within a business or organization. The solution offers both a comprehensive Windows application and a web interface that allows users to create their own accounts, submit requests, and view the status of those requests via a web browser.

One of the standout features of My Problem Solved is its ability to maintain support information. Furthermore, it allows users to record and report on computer, peripheral, and software inventory. This is particularly useful for those who use MySQL as a backend. At a cost of just $299 per location, My Problem Solved is an attractive option for businesses on a budget.

The latest version of My Problem Solved comes with many changes to the Windows application. For instance, a more flexible report builder supplements the report wizard. This is particularly useful for businesses that need to customize their reports according to specific requirements. Overall, I found My Problem Solved to be a reliable and cost-effective solution that could benefit businesses of all sizes.