LivehelpGenie is a live chat tool that enables real-time text-based communication for customer support and sales. Signup is mandatory to use the service.
LivehelpGenie enhances your ability to sell and support over the web, bringing you closer to your site visitors. It achieves this by providing an easy-to-use solution that interacts with customers when they need it most. It helps resolve issues faster than traditional email support and can easily exchange text-based data like URLs, Images, Emails and Passwords that are often difficult to communicate verbally by phone.
The software aims to offer an affordable, yet enterprise-level live chat solution to any website that puts its customers first. The team of talented developers is dedicated to creating user-friendly and powerful software that customers can enjoy, and they listen to their customers to design and build solutions that are integrated with existing setups.
The key applications of LivehelpGenie include Sales Support, reducing shopping cart abandonment, generating more sales leads, converting visitors into buyers and increasing customer confidence and satisfaction. It also offers effective navigation aid, initiates chat, and provides online monitoring for customer feedback and support.
As a service, LivehelpGenie requires sign up to access its features. Overall, LivehelpGenie is a reliable and easy-to-use software that provides solutions tailored to customer needs, making it a must-have for any modern website that wants to improve its customer satisfaction and loyalty.
Version 3.2: N/A