SCM is a cutting-edge management software designed for service centers. It handles the entire process of repairing and tuning, from receiving equipment to returning it to the customer, ensuring a comprehensive lifecycle management solution.
SCM offers profit and statistical analysis of activity by different types of work reports. It allows effective management of all the stages involved in the repairing process. The customer can track their equipment and be informed of the entire process. This software is perfect for service centers by providing a better understanding of their inventory and financial information.
The software offers different stages, such as equipment receiving, estimating, customer approval, dry-out, repairing, quality check, and shipping back to the customer. Each equipment is accounted for its model, model group, manufacturer, and serial number, and can have one or more accessories. Repair prices are automatically calculated using rates assigned to each model accessory and depend on the defect found.
The Reports section of the software is a valuable feature for customers as they can access financial, work-related, or summary reports. Reports can be customized for each customer. SCM is fully language-customizable, so customers can translate it to their native language. SCM has strong security features and allows assignment of proper users to groups only accessing certain features of application.
SCM was written using Microsoft Visual Basic 6.0, Microsoft SQL Server 7.0, and COM+. It is fully customizable and can be adjusted by customers themselves. With complex changes, customer specifications can be used to provide a more customized product. SCM is currently successfully used by many service centers.
In conclusion, the Service Center Management software is an efficient and reliable solution for service centers to manage their work orders and be more efficient. SCM is a complete package that can be customized according to customer needs and is perfect for managing inventory, work orders, and keeping track of all the essential financial information.
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