Sinergia is a free, online help desk tool built on C# and .NET framework 3. It offers features such as customizable case management, report creation, and user management. Users can also view case histories and query data.
If you are in need of a powerful help desk software, Sinergia is the right choice for you. This open source, web based solution is developed using C# and utilizes version 3 of the .NET framework, and SQL Server database. Sinergia boasts of a range of features, including but not limited to Case Management, Case data structure customization, Management Reports, Browsing cases, Querying cases history, Adding Case notes, Users sign up, Forgot your password, Role assignment, My Cases, and My profile.
What sets Sinergia apart from other help desk solutions is that it implements its business logic using Windows Workflow Foundation. This allows for advanced automation and customization to suit specific user requirements. The software's sleek interface is intuitive and user-friendly, ensuring that all users can easily navigate through the various features that Sinergia has to offer.
With Sinergia, you can customize the data structure of cases to ensure that all information you need is captured in each case. You can also keep track of cases and their history by querying and adding case notes. Other useful features such as users sign up, password recovery, and role assignment make managing your team a breeze.
Additionally, Sinergia comes equipped with robust reporting capabilities that provide insight into team performance and overall help desk operations. As a result, you can optimize your help desk team's workflow and ensure that they deliver support that is timely and efficient.
Overall, Sinergia is a top-of-the-line help desk solution that delivers all the functionalities that organizations need to provide excellent customer support. The software's advanced automation features, customizable data structures, and robust reporting capabilities make it an excellent choice for businesses looking for a powerful and customizable solution to manage their help desk operations.
What sets Sinergia apart from other help desk solutions is that it implements its business logic using Windows Workflow Foundation. This allows for advanced automation and customization to suit specific user requirements. The software's sleek interface is intuitive and user-friendly, ensuring that all users can easily navigate through the various features that Sinergia has to offer.
With Sinergia, you can customize the data structure of cases to ensure that all information you need is captured in each case. You can also keep track of cases and their history by querying and adding case notes. Other useful features such as users sign up, password recovery, and role assignment make managing your team a breeze.
Additionally, Sinergia comes equipped with robust reporting capabilities that provide insight into team performance and overall help desk operations. As a result, you can optimize your help desk team's workflow and ensure that they deliver support that is timely and efficient.
Overall, Sinergia is a top-of-the-line help desk solution that delivers all the functionalities that organizations need to provide excellent customer support. The software's advanced automation features, customizable data structures, and robust reporting capabilities make it an excellent choice for businesses looking for a powerful and customizable solution to manage their help desk operations.
What's New
Version 0.4.2: N/A