ServiceDesk Lite is a comprehensive complaint management software that lets users handle customer complaints from beginning to end. It offers essential functions and works offline, ensuring secure data storage on your computer.
ServiceDesk Lite is a complaint management software designed for light usage that offers an array of essential features. This software is absolutely free to use for life with no limitations, which makes it an ideal choice for small businesses or individuals who don't require a more comprehensive program.
With ServiceDesk Lite, you can create up to three free users, making it easy to collaborate across a team. This windows-based program is simple and ready to use right out of the box, requiring no complex installation or configuration.
One of the core features of this software is its ability to manage service complaints from initiation to closure. You can register a complaint, assign it to a service executive, and track its status until it's resolved. Additionally, ServiceDesk Lite offers a reporting tool and a data backup utility, which ensures that your information stays safe and accessible.
This software also provides basic access control for user rights, allowing you to manage who can access your data. Furthermore, ServiceDesk Lite offers unlimited data storage, so you'll never run out of space.
One of the benefits of ServiceDesk Lite is that you can store data locally on-premise. Since it's a standalone application, the data and the program reside on the same computer, and it works without an internet connection.
Overall, if you're looking for a simple and lightweight complaint management software, ServiceDesk Lite is a great choice.
With ServiceDesk Lite, you can create up to three free users, making it easy to collaborate across a team. This windows-based program is simple and ready to use right out of the box, requiring no complex installation or configuration.
One of the core features of this software is its ability to manage service complaints from initiation to closure. You can register a complaint, assign it to a service executive, and track its status until it's resolved. Additionally, ServiceDesk Lite offers a reporting tool and a data backup utility, which ensures that your information stays safe and accessible.
This software also provides basic access control for user rights, allowing you to manage who can access your data. Furthermore, ServiceDesk Lite offers unlimited data storage, so you'll never run out of space.
One of the benefits of ServiceDesk Lite is that you can store data locally on-premise. Since it's a standalone application, the data and the program reside on the same computer, and it works without an internet connection.
Overall, if you're looking for a simple and lightweight complaint management software, ServiceDesk Lite is a great choice.
What's New
Version 2.0: Enhanced Interface & Functionality