This platform serves as the essential connection between telephone and computer, offering a range of versatile capabilities.
TeamCall is compatible with a majority of commercially available integrated components, platforms, and interfaces. Open Application Program Interfaces (APIs), libraries, example programs, technical documentation, and comprehensive project experience offer a smooth deployment for individual computer-telephony functions. Furthermore, we use relevant CSTA (Computer Supported Telephony Applications) standards, making ilink TeamCall compatible with any implementation and independent of the existing PBX system.
Our middleware offers a common interface that normalizes the behavior of different telephone systems, harmonizing conditions for the development of software applications. Our platform is operational on multiple system platforms, including Microsoft Windows, Mac OS X, Linux, Unixware, and Solaris. It also works with interfaces of older applications for secure migration.
Dialing is made easier with direct as the caller's identity is displayed on screen. The computer can react to incoming calls by executing preset activities, and telephone numbers can be found quickly with direct's adaptive search function. All it takes is a mouse click for direct to set up the connection. Within the network, direct indicates status information of all other direct users, making it easy to see if a colleague is busy or free to take a call.
In conclusion, ilink TeamCall is a valuable software solution designed to bring PBX system functionality to software applications. It offers open standards compatibility, harmonizing of infrastructure, platform independence, and secure migration. Its dialing and direct features provide efficient and convenient handling of incoming calls within the network.
Version 3.4.0.8-r5: N/A