Efficiently manage employee assistance programs with our software, which offers case and client management, drug and alcohol counseling, and referral management. Our system ensures accurate data entry with picklists and other helpful tools.
With B&B's EAP, you can easily record client demographics, take unlimited notes, conduct initial and final assessments (Primary and Secondary), manage dispositions, document the types and length of staff actions taken (contacts), and track outside referral sources used. In addition, you can search external resources by geography or expertise and can easily set follow-up dates for cases and outside referrals.
This software is designed to comply with HIPAA regulations, providing user action tracking based on HIPAA guidelines. B&B's EAP software offers a wide range of data elements for capturing essential information, including demographics, clinical notes, Primary/Secondary assessments, DSMIV or ICD-9 classifications, Final resolution/ or declined help, the numbers/length, and types of contacts by EAP counselors. The system also contains several thousand external resource records, making it easy to record referrals to outside clinicians/PPOs.
Additionally, B&B's EAP software produces and stores Client satisfaction surveys, HIPPA auditing data/security and more. It is designed for ease-of-use, with many data elements presented as "picklists," ensuring that users only click to select a value without requiring extensive typing.
The interface of the software is user-friendly, enabling users to review initial/final client assessments, track client progress, follow-up on in-house or referral services, survey clients, and measure effectiveness through a variety of reports. You can enter satisfaction surveys and compare against averages. For PPOs, you can set alert levels when referral hours or # of referrals are exceeded.
Overall, B&B's EAP software provides an efficient, comprehensive and user-friendly solution for client management, case management and program reporting. It is the perfect tool for organizations looking to move away from paper-based management systems and streamline their EAP program.
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