easy TicketManager is a system for managing customer requests (trouble tickets or similar) for a group of users.
Version: 0.2.0easy TicketManager project is a system for managing customer requests (trouble tickets or similar) for a group of users.
Operating System: Linux
Each ticket is assigned to a customer and a carer who is responsible for handling this ticket. Tickets can be organized in folders or by categories and can have notes attached to them.
What's New in This Release:
· You can manage tickets and define a workflow to handle these items.
· The installer has been improved, as well as the plugin concept.
· The following plugins are shipped and installed automatically: notes management, bookmarks management, and the ticket plugin.