f2w helpdesk is a software solution consisting of a Zope front-end and PostgreSQL back-end, providing a helpdesk and a knowledge base functionality.
It is important to note that F2W Helpdesk is not designed as a system to track support technicians' time. Rather, its focus is on fast problem identification, effective assignment, and efficient task management. Overall, F2W Helpdesk is a solid choice for organizations looking for an easy-to-use helpdesk support system.
Version 1.6: N/A