FastRequest HelpDesk is a comprehensive software that includes HelpDesk, Workorder, and Web form features. It is the first of its kind to facilitate customized online service request forms through checkboxes, radio buttons, text boxes, and dropdown lists.
In addition, FastRequest HelpDesk has a form generator tool that allows users to create custom forms quickly. The software also includes design templates that can be modified as per the user's requirements. With just a few clicks, users can define tasks, periodic tasks, and deferred tasks, making it rapid and easy to use.
FastRequest HelpDesk generates many reports and statistics to provide a powerful tool for managing work and time. The software is helpful for managing employees, customers, services, and other aspects of a business. Users can create an unlimited number of services, such as the maintenance of real estate or data-processing.
The software is easy to install and maintain, and the FastRequest HelpDesk server is autonomous, managing connections through the Internet, Web forms, and databases without any third-party. FastRequest HelpDesk doesn't require any monthly fees or other fees for each received request. Users only have to reserve a domain name.
FastRequest HelpDesk allows users to keep their database at their place, which ensures the confidentiality of their data. The software includes FastRequest HelpDesk Client, FastRequest HelpDesk Server, CodeBase (Data Base Server), FastRequest HelpDesk Email Server (Email Server), FastRequest HelpDesk Web Application Server (Web Form), and all the administration tools and management tools for databases.
Overall, FastRequest HelpDesk is a useful software for businesses and public organizations looking to manage their work and time efficiently. Its easy-to-use interface and customizable features make it ideal for users with minimal programming knowledge.
Version 7.12: N/A
Version 7.0.3: You can create your own service requests form within a few minute (check boxes, combo box, text box, text areas, cases of options, etc.). Without any programming.
Version 6.01: N/A
Version 5.3: N/A