A customizable, user-friendly software for IT and customer support desks to track trouble tickets, featuring knowledgebase, reporting, robust query, issue escalation and web self-service modules, and asset management.
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Our system has scanned the download for viruses, and we suggest that you also check the files before installation. The version of Help Desk Authority (formerly BridgeTrak) you are about to download is 8.1 Build 221, and the download will be provided as is, with no modifications or changes made on our end.