Polar Help Desk is a web-based solution for organizing support departments. It integrates with email and offers incident management to manage support services for employees and customers through a help desk portal.
Polar Help Desk is a game-changing web-based help desk software that simplifies support services for your organization. With its email integration feature, it streamlines incident management and enables you to manage support services for your employees and customers through a central help desk portal.
What’s even more exciting, you can pay what you want for your first license of Polar Help Desk 5. This software is designed to help you organize your support department and take advantage of the following key advantages:
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Email integration and automation from multiple mailboxes via POP/IMAP
- Easy management of an unlimited number of customers, accounts, teams, incidents, and email mailboxes
- Service Level Management. Use best practices from ITIL.
- Email Notifications management and customization
- Powerful and completely customizable User Roles and Permissions
- Custom Languages and customization of any label
- Active Directory integration
- API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols
- Build your own new reports using client and server-side JavaScript
- Source code available for purchase.
Overall, Polar Help Desk is an easy-to-use, yet powerful help desk software that is essential for every business with a customer support department. The features it offers are designed to help you achieve maximum productivity, efficiency, and satisfaction. Its source code availability also means that you can customize the software to meet your unique business needs.
What’s even more exciting, you can pay what you want for your first license of Polar Help Desk 5. This software is designed to help you organize your support department and take advantage of the following key advantages:
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Email integration and automation from multiple mailboxes via POP/IMAP
- Easy management of an unlimited number of customers, accounts, teams, incidents, and email mailboxes
- Service Level Management. Use best practices from ITIL.
- Email Notifications management and customization
- Powerful and completely customizable User Roles and Permissions
- Custom Languages and customization of any label
- Active Directory integration
- API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols
- Build your own new reports using client and server-side JavaScript
- Source code available for purchase.
Overall, Polar Help Desk is an easy-to-use, yet powerful help desk software that is essential for every business with a customer support department. The features it offers are designed to help you achieve maximum productivity, efficiency, and satisfaction. Its source code availability also means that you can customize the software to meet your unique business needs.
What's New
Version 5.0: This version has lots of new features and bugs fixed implemented.