WebAsyst Issue Tracking is a web tool that streamlines business processes by passing tasks or documents from one participant to another for action. It improves collaboration and tracking, making business processes more efficient.
One of the prominent features that you will like about this software is that the ISSUE LIST arranges issues within a certain project based on the status they are given. This makes it easy for you to know exactly what area should be covered and when. Additionally, all issues are grouped by projects and tasks, making it easier to keep track of your progress.
To add an issue to your project, you can use the ADDING ISSUES feature, which allows you to specify the following options: priority, assigned person, status (defined by the workflow), issue description, and file attachments (unlimited). Furthermore, using the Save and Add Another button enables you to add multiple issues sequentially. Additionally, the Notification Sending feature ensures that your issues are not overlooked, as every time a new issue is added, an email notification goes to the assigned person.
Customizing your workflow for your projects has never been easier. With WebAsyst Issue Tracking, you can customize your workflow in full compliance with your business process. You can control the states of your workflow and transitions between these states (In Progress, Done, Complete) and specify default assignee, allowed transitions, color, and other options for each state.
Sorting numerous issues in your database can be achieved using filters to meet specific conditions and make your issue list look neat. There are multiple filters that you can use, such as Open Issues (not completed), Issues that have been added Today, Last Week, X days ago, My Issues (created by me or assigned to me), Forgotten issues (which have not changed status for a certain period of time), and many more.
Moreover, the software allows you to create your own filters based on your preferences, or you can modify existing ones. In conclusion, WebAsyst Issue Tracking boasts several other features that can help you automate your business process, making it a must-have tool for businesses of all sizes.
Version 2.0: May 20, 2005