Cite CRM Open Source is a web-based customer management and ticketing system for computer repair professionals, facilitating efficient customer support, ticket management, user management and reporting.
Cite CRM enables computer repair businesses to manage customers from anywhere in the world. Work orders can be closed at a customer's residence, and bills can be presented on-site. You can also add new customers, create new work orders, and assign tasks to employees from any location using our intuitive interface. This software is an excellent solution for companies that value freedom of movement and time-saving tools that increase profits.
Cite CRM is written in PHP and uses MySQL as the back end, but other databases can also be used. It is fully skinnable using the Smarty template engine, and it is designed to be fully modular and pluggable. The software is also very flexible in terms of adapting to different situations quickly.
In-Cite CRM, a hosted solution, powers Cite CRM's core. At In-Cite CRM, you don't have to install any software, and you don't have to maintain any computer equipment. All you need is an internet connection and a web browser. At an affordable rate of 29.99 per month, this service is the best option for people wanting to handle their business online.
Several improvements have been made in the latest release of the CRM platform, including bug fixes and improvements to the installer. The latest version of the software has undergone a round of rigorous testing in Windows setups. Moreover, the latest version of Cite CRM includes features like parts management and integration. With this new feature, users can order parts through an online ordering system that integrates into work orders. Additionally, there are ordering locations across the USA, Canada, and Mexico.
To learn more about Cite CRM and its features, visit our website.
Version 0.2.0: N/A