CentreDesk Corporate is a free and user-friendly help desk software for corporate use. This multi-user solution ensures quick call logging and tracking, with complete action history. It is affordable and one of the CentreDesk HelpDesk applications.
One of the most useful features of CentreDesk Corporate is its ability to assign logs to technicians quickly and easily. It also includes time tracking, which automatically calculates holidays and working days. Logs that are awaiting a reply for quotations, are in the workshop, or awaiting parts are automatically set to On Hold.
Security is a top priority, and CentreDesk Corporate ensures that only logs assigned to individual technicians can be viewed by them. This makes for a more efficient and streamlined workflow. Customers are kept informed of the progress of reported faults, with emails being sent to confirm the issue has been logged and the details of the log completion.
The software also offers automated labour charges for quotations and invoices, saving users the hassle of remembering different rates for each client and category. Additionally, it features a fully functional Parts inventory.
CentreDesk Corporate is an excellent tool for maintaining good relationships with your customers. The software provides the support and attention to detail needed to prevent logs from falling between the cracks. Overall, CentreDesk Corporate is a powerful, easy-to-use help desk solution that can benefit any business.
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