IVM answering attendant is an all-in-one telephone management solution suitable for small to medium businesses. It includes voicemail, call attendant, interactive voice response, and autodial features.
Thanks to its easy installation, IVM is ready to answer calls as soon as you run the install file. With support for up to 64 lines simultaneously, it's ideal for busy companies that need to manage multiple phone lines.
IVM has a visual display for menu setup, which includes drag and drop functionality for ease of use. Additionally, caller ID logging and an optional on-screen caller ID flash display help employees quickly identify incoming calls.
Another great feature is automatic message forwarding by email or upload to the internet. The software also includes call transfer and remote access, making it simple for employees to manage calls from any location.
IVM even supports VoIP connections using the SIP protocol, allowing businesses to enjoy the flexibility and speed of IP telephony. The software can save incoming messages in WAV format, while the automatic hours feature ensures that all calls are routed correctly during business hours.
The software comes with countless other features, including unlimited selectable outgoing messages and menus, a call simulator for offline testing, and automated outbound calls and messages. It also includes unlimited voicemail boxes and the ability to use text-to-speech voice synthesis as an alternative to recording or importing audio files.
Finally, IVM allows users to open files or run other software to process data or report information. Overall, if you're looking for a comprehensive telephone management solution, IVM Answering Attendant Software is an excellent choice.
Version 5.12: User Interface Improvements